Shipping Policy

1. Your estimated delivery date is indicated on your basket page.We aim to dispatch your order within 1 working days. You will receive your order within 6-8 working days. Our delivery days are Monday-Saturday.

Be Attention: If one product in your order is out of stock, customer have ability to cancel the order or replace to another item. When this situation happened, Zkaka customer service team will contact you by email firstly, you can tell us your decision by email, but if you are not notice this email, we will continue to contact you by phone in the next day, if this time we also disconnect with you, then we will arrange the refund of this item (For customer buy one item) or refund of this item and arrange the shipment of other available items(For customer buy several items). Besides, Any question, please feel free to contact our customer service team (service@zkaka.com).


2. The cost of the delivery depends on the size and weight of your order and the carrier used. The delivery price will be indicated on your basket page.

For UK: Free Delivery 

For Other countries: The cost of the delivery depends on the size and weight of your order and the carrier used. Free Delivery over $60(threshold excludes delivery costs)


3. Once your product has been shipped, you will receive a confirmation email and shortly after you will be able to track your order on your carrier's website.Bank holidays and weekends will increase your delivery time.

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